March 2023

In this month's pānui, you will find support, services and stories from the Cyclone Gabrielle cleanup and recovery.

Cyclone Gabrielle Clean Up and Recovery

“He moana pukepuke e ekengia te waka"
"A choppy sea can be navigated”

Ka Tika te Kōrero

In just over two weeks, Te Tai Tokerau has been through State of Emergency twice. Although the weather is starting to ease, we know many in our rohe have been affected or impacted by this weather.

You will find the following in this pānui:

  • First steps to recovery with Ngāpuhi
  • Tips on cleaning your whare after flooding
  • Does your whānau need help with transportation?
  • Power Outages
  • Road Closure

Our thoughts and prayers are with all whānau throughout Aotearoa who have lost so much due to the floods and Cyclone Gabrielle. E mihi ana to all our emergency services that have helped our whānau to safety, to all marae that has helped and are still currently helping shelter our whānau.

If you are concerned about yourself or someone else, call us on 0800 KIA RITE or 0800 542 7483, or you can email and our team will help.

First Steps to Recovery with Ngāpuhi

If you are concerned about yourself or someone else, call us on 0800 KIA RITE or 0800 542 7483 and our team will help.

We will accept any walk in appointments. Our hours for the drop-in service are
10-2pm daily at 113 Broadway Kaikohe.

For access to our outreach service, please call the 0800 number above. Please note that this service is open for all those who have been affected by the recent weather.

We are on the ground completing check-ins on our vulnerable whānau and delivering support packs where needed. Our different support packs include:

  • Kai
  • Water
  • Pēpi + Mama packs (Female hygiene)
  • Cleaning + hygiene packs
  • First aid
  • Temporary loan of generators (depending on stock availability)
  • Emergency housing
  • Delivery of prescription medication
  • Fuel vouchers

If you are in need of help call us on 0800 KIA RITE or 0800 542 7483 and our team will help.

Otherwise, come and see us at 113 or 125 Broadway, Kaikohe.
PLEASE remember, in an emergency call 111.

Tips for cleaning up your whare after flooding

It's important to remove flood-damaged items from your whare as they can pose a serious health risk to you and your whānau.

Personal Safety while cleaning:

  • Rubber gloves, sturdy footwear, long-sleeved tops, and trousers.
  • Wear a face mask (such as a blue surgical mask used to protect
  • against COVID-19).
  • Cover any cuts and grazes you may have to avoid them becoming infected.
  • Ensure you have a shovel to remove any cross-contamination from your property and bin bags for waste.

Drying and cleaning flood-damaged properties as soon as possible will reduce the risk of mould and fungi damage.

To aid in drying of your home you should:

  • Remove soft furnishings from your home and clean and disinfect them where possible
  • Ventilate and/or heat the home to allow drying to occur as quickly as possible
  • Remove and discard contaminated household materials that cannot be cleaned or disinfected, such as mattresses, carpets and children's soft toys.

Removal of waste from residential properties in Tāmaki Makaurau:

There are 15 transfer stations and resource recovery centres across the region for people to drop their storm debris.

Please ring 0800 22 22 00 before your visit, this helps the team manage the amount of waste being delivered. The team will also advise you of the closest drop-off facility.

If you have insurance: Please contact your insurance company in the first instance to confirm the process for disposing of storm-related waste.

If you don’t have insurance: You can take your waste to a transfer station for free.

If you need help removing flood-damaged items from your home in Tāmaki, or you can't get to a transfer station or a resource recovery centre, please call 0800 22 22 00.

Please seek advice on how to dispose of gas bottles, rechargeable batteries, fridges/freezers, and other hazardous waste. Batteries and gas bottles can be taken to the nearest Community Recycling Centre. Visit the Auckland council website ( for locations and information on hazardous waste.

Does anyone in your whānau need help with transport?

Are your whānau doing okay and might need transport to your appointments, to get to the hospital for treatments or assistance to get your medications delivered?
Call 0800 KIA RITE (dial 1) to see if we can help!

Power Outages

This map shows the areas within Aotearoa and across the district that are still without power. If you click on the red ! it will give you details of the outage, how long and the estimated restoration time!

Top Energy Outage Centre Map

Road Closure

Here, you will find the Far North District Council website which has all the road closure information your whānau might need. If you are planning to travel across districts, please check the website prior to avoid any unwanted detours.

Road Closure - Far North District Council

Cyclone Relief - Accumulated Statistics Feb 2023

We are incredibly proud of our team who sprung into action as soon as the warnings of Cyclone Gabriel hit. When our teams are working tirelessly we don't find time to take photos and share the hard work. So, instead here is an overview of what we activated.